We're so glad you found this page!
You've arrived here looking for assistance, and we want you to know that we genuinely care about your experience and want to ensure you're completely satisfied. Whether you received a postcard from us or stumbled upon this page on your own, our team is here to help make things right
How Can We Assist You?
Whether you have any questions, need help with your order, or want to provide feedback, we're here for you. Our team is standing by to address any concerns you may have, and we'll do our best to make things right.
Contact Us Hereor reach out to us at service@dgcasa.com
Helpful Information
We understand that sometimes a product may not meet your expectations. That's why we have a hassle-free return policy - if you're not completely satisfied, you can return the item within 30 days for a full refund, minus a small 15% restocking fee to cover handling costs. Please view our full refund policy here.
In the rare event that you receive a defective or damaged item, please let us know immediately. Be sure to provide us with photographs of the issue so we can fully assess the problem. We will absolutely make it right by providing you with a replacement or refund, no questions asked. Your satisfaction is our top priority, and we're dedicated to resolving any concerns you may have about your purchase.
If you have any questions, concerns, or just want to chat, please don't hesitate to reach out. We're dedicated to providing you with exceptional customer service and ensuring your complete satisfaction. Thank you for choosing DG Casa, and we look forward to hearing from you!